After extensive research, including exploring local implementers via LinkedIn and YouTube, they engaged Navari, an ERPNext implementation partner. Navari invested time in understanding the unique needs and operations, including the diverse activities across their headquarters and satellite branches. This deep understanding enabled Navari to deliver a customized ERPNext solution tailored to their specific business processes.

The ERPNext implementation process spanned several months, with Navari taking a methodical approach to ensure the system was adapted to their needs. The implementation focused on key areas such as:

• Inventory Management: With over 8,000 SKUs, keeping track of inventory across multiple locations was a major challenge. ERPNext provided them with a comprehensive solution for inventory management, enabling real-time tracking of inventory movement across all branches.
• Sales and Customer Management: The new system significantly improved their ability to track sales activities and customer purchasing patterns, even considering seasonal fluctuations. This level of insight allowed Shirag to optimize sales strategies and enhance customer satisfaction.
• User Experience: ERPNext’s user-friendly interface was a crucial factor in its success. The system was designed to be easily understood and used by staff with varying levels of education, ensuring smooth adoption across the organization.